E-commerce: The art of closing the goal
For all those who sell or want to
sell products on the internet, a virtual store is the key tool to do so. When
physical contact disappears, trust in the site is crucial. To achieve this, a
trajectory is necessary, having made a strategy in content marketing, where we
have made ourselves known and established trusting relationships with users who
have become followers of us or our brand.
So that the percentage of bounce
(those who arrive at our e-commerce page and leave without finishing the
purchase) is as low as possible, the virtual store must have at least the
following characteristics:
Usability: The structure of the
site has to be understandable, intuitive and comfortable. Navigate in a natural
way that brings you closer to the final process: shopping cart and payment.
Images: The aesthetics of how
the product is presented is very important. High quality, attractive images
that show the products in a clear and attractive way.
No barriers to purchase : The entire purchase
process in one or two steps. Clearly explained and with a powerful call to
action. Request the essential purchase data, not one more. Let's learn from
Amazon.
Shipment of the product : Take
care of it to the maximum. Many times it is what determines the failure of many
sites. It is usually an external service so it does not depend 100% of our
effort. The cost, which is the lowest possible for the client.
The techniques and the new
discoveries about the behavior and deep motivations of the consumer, through
the Neuromarketing , can help a lot to the improvement of the conversion in an
e-commerce.

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